Verifying the Status of saprouter

If you have previously successfully established SAPNet (OSS) communications with SAP via saprouter in the past, there can only be three reasons for a “broken” SAPNet connection to SAP: the SAP VPN is down (which rarely happens); your saprouter configuration has been incorrectly changed (also very rare); or your saprouter is not running (happens all the time).

1. Log on to the appropriate server as adm.
2. Click Start → Administrative Tools → Services to open a Services window.
3. Look at the SAPROUTER service. If is not started, right-click to start the service. If it is started, right-click & Stop the service and then right-click & Start the service. This should “bounce” your saprouter instance.
4. You may now log off the server.